Is anyone really winning the race to provide customers with a personalized path to purchase across brand touch points? Or is omnichannel retailing an insurmountable world of hurt? Top executives from BevMo!, Macy’s, Oracle, Staples and Shop.org shared their perspectives with The Voice’s Graham Machacek at National Retail Federation’s Big Show 2015 in NYC. Marketers won’t want to miss this candid reality check. Listen now!
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